Information We Handle and Why
When you open an account we collect your email, phone number, and the payment method you choose—Touch 'n Go eWallet, Boost, or GrabPay. We use this to verify deposits, send withdrawal confirmations, and keep your balance accurate. Session cookies remember your login so you don't need
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to sign in every time you switch from slots to live tables. We never sell your data to third parties. Marketing messages go out only when you've opted in, and you can unsubscribe with one click. If you're in a supported region we process your information
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under local data-protection standards; if local law restricts access to certain services those restrictions apply automatically. We keep transaction records for the period required by financial regulations, then archive or delete them. Device and browser data—screen size, operating system, connection type—help us size the lobby correctly
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on your phone and route you to the fastest server. Location signals confirm you're connecting from an eligible area. All payment data moves through encrypted channels; we don't store your full card number or wallet PIN. If you close your account we'll delete personal identifiers within
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ninety days unless a legal or dispute-resolution obligation requires us to retain the record longer. You can log in to account settings and download a copy of everything we hold, ask us to correct an error, or request full deletion by contacting support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.