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Privacy Policy for Your Account

We collect only what we need to run your account, process deposits through Touch 'n Go eWallet, Boost, and GrabPay, and keep your sessions secure. You control your data—request a copy, ask us to update it, or delete your account at any time.

Data collection limited to account operationPayment details encryptedRequest access or deletion anytimeCookie notice included
elive668 Privacy Policy for Your Account
DATA PROTECTION

How We Keep Your Information Secure

Every payment—whether you're topping up via Touch 'n Go eWallet, Boost, or GrabPay—runs through an encrypted gateway so your wallet credentials never sit on our servers. Session tokens expire after thirty minutes of inactivity, forcing a fresh login if you leave the lobby open. We audit access logs weekly to catch unusual patterns and rotate encryption keys on a fixed schedule.

Encrypted Payments

Touch 'n Go eWallet, Boost, and GrabPay transactions use end-to-end encryption. We see only a masked reference number and the amount; your PIN and full account details stay with the payment provider.

Cookie Notice

Session cookies remember your login and language preference. Analytics cookies—disabled by default—track which game categories you open most so we can surface them faster. You control both types in the cookie banner.

Retention Policy

We keep transaction records for seven years to meet financial regulations, then delete them. Profile data—email, phone, preferences—stays until you close your account, after which we wipe identifiers within ninety days.

Your Rights

Request a copy of everything we hold, ask us to fix an error, object to marketing, or delete your account entirely. We'll action most requests within five business days and confirm by email when complete.

PRIVACY CONTACT

How to Reach Us About Your Data

Questions about what we've stored, requests to update your details, or instructions to delete your account all go through the same channels. Live chat is the fastest path during operating hours; email works any time.

Team online

Live Chat

Open the chat widget in the account menu and choose Privacy Request from the topic list. An agent will walk you through access, correction, or deletion steps and confirm the timeline.

Email Support

Send your request to the support address shown in your account footer. Include your registered email and describe what you need—view your data, correct a field, or close the account permanently.

Account Settings

Log in and navigate to Privacy & Data in the settings menu. Download a JSON file of your profile and transaction history, toggle marketing preferences, or submit a deletion request directly.

Privacy Policy FAQ

We collect your email, phone number, date of birth to verify age eligibility, and your chosen payment method—Touch 'n Go eWallet, Boost, or GrabPay. No physical address is required unless you request a specific withdrawal method that needs it.

Yes. Log in, go to Privacy & Data under account settings, and click Download My Data. You'll get a JSON file with your profile, transaction history, session logs, and marketing preferences within a few minutes.

Open any promotional email and click the unsubscribe link at the bottom, or log in to account settings, navigate to Notifications, and toggle marketing emails off. The change applies immediately.

We share only the minimum data needed to process your Touch 'n Go eWallet, Boost, or GrabPay transaction with the payment gateway. We never sell your information to advertisers or external marketing companies.

We delete personal identifiers—email, phone, device IDs—within ninety days of account closure. Transaction records stay archived for seven years to meet financial regulations, then they're permanently removed.

Session cookies keep you logged in and remember your language choice; they're required for the site to work. Analytics cookies track which games you open most; you can disable those in the cookie banner without losing functionality.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.